31.08.2026
Development of a Stakeholder Engagement Plan (SEP) and a Grievance Mechanism.
Stakeholder Mapping: identifying all population groups and organisations affected by the company’s activities.
Development of a Grievance Mechanism: establishing separate channels for employees and external stakeholders to submit grievances, including a hotline, online forms and grievance boxes.
Information Disclosure Procedures: developing procedures for informing the public about the project’s potential environmental or social impacts.
Public Hearings: providing organisational and documentation support for consultations with local communities.
What the client receives:
An operational Stakeholder Engagement Plan (SEP), a formally registered Grievance Mechanism and protection for the business against social conflicts, reputational risks and public complaints.
Development of a Grievance Mechanism: establishing separate channels for employees and external stakeholders to submit grievances, including a hotline, online forms and grievance boxes.
Information Disclosure Procedures: developing procedures for informing the public about the project’s potential environmental or social impacts.
Public Hearings: providing organisational and documentation support for consultations with local communities.
What the client receives:
An operational Stakeholder Engagement Plan (SEP), a formally registered Grievance Mechanism and protection for the business against social conflicts, reputational risks and public complaints.